Shipping & Delivery

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not shipped on weekends or public holidays.

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Shipping Methods

We work with trusted international logistics partners, including:

• YunExpress

• Yanwen

• DHL / FedEx (for selected regions or expedited shipping)

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Delivery Time

Estimated delivery time:

• United States: 7–15 business days

• Europe: 7–18 business days

• Australia & New Zealand: 7–15 business days

• Other regions: 10–20 business days

Delivery times may vary depending on customs clearance and local logistics conditions.

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Tracking Information

Once your order is shipped, a tracking number will be provided via email. Customers can track their order at any time.

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Customs & Duties

In some cases, customs duties or import taxes may apply depending on the destination country. These charges are determined by local authorities and are the responsibility of the customer.

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Lost or Delayed Packages

If your order is significantly delayed or lost in transit, please contact our support team at sales2@nbnuodun.com for assistance.