Refund policy
Returns & Refund Policy
We want you to be fully satisfied with your purchase from Kitchoice®.
30-Day Return Policy
Customers may request a return within 30 days of receiving their order.
To be eligible for a return, items must be:
-
Unused and in original condition
-
In original packaging
-
With proof of purchase
Return Process
To initiate a return, please contact our customer service at:
sales2@nbnuodun.com
Our team will provide return instructions and address details.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed back to your original payment method.
Shipping Costs
-
Customers are responsible for return shipping costs unless the item is defective or incorrect.
-
Original shipping fees are non-refundable.
Damaged or Incorrect Items
If you receive a defective or incorrect product, please contact us within 7 days of delivery. We will arrange a replacement or refund.
Legal Operator: Yuyao Norton Electric Appliance Co., Ltd
Registered Address: No. 332 Changyuan Road, Fengnan Village, Yangming Street, Yuyao City, Zhejiang Province, China
Contact Email: sales2@nbnuodun.com